1. Data controller
This website is operated for Grand Baltezers direct apartment enquiries and bookings.
- Website: https://grandbaltezers.info/
- Email: stay@grandbaltezers.info
- Phone: +371 28 760 909
- Apartment address: Mednieku iela 6, Baltezers, Adazu novads, LV-2164, Latvia
2. Data we collect
When you contact us or use direct booking links, we may process the following information:
- your name, phone number, WhatsApp number or email address;
- check-in and check-out dates, number of guests, children, parking needs, pets and special requests;
- message content sent through WhatsApp, email or direct forms;
- technical click metrics such as IP address, device type, browser, operating system, referrer, clicked link and click time;
- analytics information if you allow analytics cookies.
3. Why we use data
We use your data to answer enquiries, check availability, coordinate arrival details, manage direct bookings, protect the website from misuse and understand which website buttons are useful for guests.
The legal basis may include your request before entering into a booking, our legitimate interest in operating and securing the website, legal obligations, and your consent for optional analytics cookies.
5. Google Analytics
If you allow analytics cookies, Google Analytics may process visit information such as pages viewed, approximate location, device/browser information and interaction events. Google may process this data on our behalf according to its own service terms and privacy documentation.
You can decline analytics in the banner or reopen cookie settings on this page. Declining analytics will not block access to the website or booking contacts.
7. Retention
Booking enquiries and messages are kept for as long as needed to manage guest communication, resolve booking questions and comply with applicable record obligations. Click metrics are kept only as long as useful for website analytics and security review.
8. Your rights
You may request access, correction, deletion, restriction or objection to processing of your personal data where applicable. You may also withdraw analytics consent at any time using cookie settings.
To make a request, contact us at stay@grandbaltezers.info.